E-Commerce Platform Migration Services

You should expect movement, and you should not expect permanent loss if the move is done properly. Google's site-move documentation says visibility in Search may fluctuate temporarily during a move, and that a small to medium site takes a few weeks for most pages to be reprocessed. What determines whether the dip recovers is almost entirely the redirect map: every URL that earned traffic needs a permanent redirect to its genuine equivalent, kept in place for at least a year. Migrations that lose rankings for good are usually migrations where large numbers of old URLs were pointed at the homepage or left to return 404s.

For a typical small to mid-size store we plan six to twelve weeks from kickoff to launch, plus a two-week readiness audit before that if you have not already had one. The catalogue size matters less than you would expect. What actually drives the timeline is how much custom development exists on the current store, how many third-party apps hold data that has to be replicated, and how clean the existing URL structure is. A 2,000-product store with a stock theme and three apps moves faster than a 200-product store with six years of bespoke code attached to it.

Their accounts and order history can move, but their passwords cannot. Platforms store passwords as one-way hashes precisely so that nobody, including the platform, can read them, which also means no destination platform will accept another's. Every customer therefore has to set a new password on first login after the move. This is entirely normal and manageable, but it has to be planned: a clear email explaining what happened and why, sent at the right moment, is the difference between a routine reset and a wave of support tickets. We build that sequence into the launch checklist rather than leaving it to be discovered on launch day.

Usually not, and on Shopify definitely not. Shopify serves products and collections from fixed paths, and its documentation confirms you cannot create redirects away from /products, /collections or /collections/all. So if your current store uses a structure like /shop/category/product-name, that shape does not survive a move to Shopify. WooCommerce and Adobe Commerce give you full control over URL structure, and BigCommerce is configurable. The practical answer is that preserving URLs is the wrong goal. Redirecting every one of them correctly and permanently achieves the same result for both search engines and customers with old bookmarks.

We quote a fixed price after scoping rather than publishing tiers, because the cost drivers are things a price list cannot see. The main ones are catalogue and variant complexity, how many third-party apps hold data that has to be rebuilt on the destination, how much custom development sits on your current store, the state of your existing URL structure, and whether your payment, GST and shipping stack exists on the new platform. Separately, budget for the destination platform's own recurring cost: Shopify starts at ₹1,499 a month in India on annual billing, BigCommerce at $29, and WooCommerce is free at the core but carries hosting from around $25 a month and paid extensions on top.

Probably not, but time is genuinely working against you. Google recommends keeping redirects for at least a year, which tells you something about how long the old signals stay relevant. Recovery work started within a few months of a bad migration tends to do markedly better than work started a year later, because more of the old URL set can still be reconstructed and more of the original authority is still attributable. The first thing to check is what your redirects actually do today, since the common failures are a missing map, old URLs pointed en masse at the homepage, or chains of several hops. We can give you a read on the odds within about a week, and we would rather tell you to spend the budget on new content than sell you a recovery that will not work.

It depends on what is actually forcing the move, and the honest first question is whether you need to move at all. If the problem is a slow, dated or badly converting storefront, that is frequently fixable in place for a fraction of a migration budget. Where a move is warranted, the broad pattern is that Shopify suits speed to launch and low operational overhead, BigCommerce suits deeper catalogues and B2B requirements, WooCommerce suits teams that want full control and no revenue share and can live with managing hosting, and Adobe Commerce suits large complex operations with the resources to run it. Our e-commerce platform guide and the WooCommerce versus Wix comparison go into the trade-offs in more depth.

Effectively yes, though it is more accurate to say the storefront stays available while the cutover happens. The new store is built and tested on a staging URL, so nothing about your live store changes until you decide it does. At launch we change DNS at a low-traffic hour and the two stores overlap briefly while the change propagates, which means some visitors see the old store and some the new one for a short window. The important operational detail is the order freeze: orders placed on the old store during that window need reconciling onto the new one, so we agree a short cut-off with you rather than pretending the overlap does not exist.