PPC Advertising Services
Google Ads changed more between 2024 and 2026 than in the decade before it. Bid strategies were retired, AI layers were switched on by default, and a lot of accounts are now running settings nobody chose. We manage paid search where the money is actually decided — the auction, the match types, and the conversion data feeding both.
What this page covers, and where to go instead
We run three separate paid services because they need different skills. Pick the one that matches where your money goes.
Intent-driven auctions: keywords, match types, bid strategies, Shopping feeds and conversion tracking. Somebody is already searching for what you sell; this is how you get in front of them.
Interruption rather than intent — you pick the audience, not the query. Different creative, different targeting logic, different measurement. Handled as its own service.
Automated inventory buying across ad exchanges. Overlaps with Google Display but is a distinct discipline once real DSPs and audience data are involved.
Landing page experience is one of the three things Google grades, and a good click on a bad page is money burned. Often the higher-return fix on a struggling account.
Paid search buys traffic today; it doesn't compound. Most accounts we take on should also be building organic search in parallel, and lead-gen accounts get more from ads once there's a lead magnet worth clicking toward. Ad copy and landing page copy come from the same copywriting team, and for stores the feed and product pages sit with e-commerce development.
Where ad budgets quietly leak
Everything below is quoted from Google Ads Help — Google's own documentation on bidding, Quality Score, AI Max and the call ads deprecation — linked in the sources and verified 2 August 2026. Not from our sales deck.
Quality Score is not what your agency probably told you it is
Google's documentation is unusually blunt on this. Quality Score "is not a key performance indicator and should not be optimized or aggregated with the rest of your data," and — the line that matters — it "is not an input in the ad auction. It's a diagnostic tool to identify how ads that show for certain keywords affect the user experience."
The trap: "we'll raise your Quality Score to cut your CPC" is one of the most commonly sold PPC promises, and Google's own docs say the number it references doesn't enter the auction. Ad quality does affect what you pay. The 1–10 diagnostic is a readout, not the lever.
What the diagnostic does tell you is useful, though, and it has exactly three components: expected clickthrough rate, ad relevance, and landing page experience, each scored Above average, Average or Below average against advertisers who showed for the identical search over the previous 90 days. We use it the way Google intends — to find which of those three is dragging, then fix that thing.
Enhanced CPC died in 2025, and unmigrated accounts fell back to Manual CPC without telling anyone
Google's automated bidding documentation states it plainly: "Effective the week of March 31, 2025 Enhanced CPC (ECPC) is no longer available for Search and Display campaigns. Campaigns that were not proactively migrated to another bid strategy prior to deprecation are now effectively using Manual CPC." Google also noted eCPC would keep showing in the interface until May while the change completed — so the label lied for a while after the behaviour changed.
The practical consequence is a class of account we see regularly: campaigns that were set up years ago, left on eCPC, never touched, and are now running static manual bids that no human has reviewed since. They still spend. They just spend without the automation the account was designed around. First job on any audit is establishing what each campaign's bid strategy actually is today, not what the last agency said it was.
AI Max can change your keywords and your landing page — and its headline number is Google's own
AI Max is Google's optimisation layer for Search campaigns, bundling improved search term matching, automatic text customisation of headlines and descriptions, and final URL expansion, which lets Google send a click to a different page on your site than the one you set. Google states advertisers who activate it "will typically see 14% more conversions or conversion value at a similar CPA/ROAS."
Read the footnote: Google attributes that 14% to "Google internal data, 2025; for non-Retail advertisers." It is a vendor's measurement of its own product, on a subset of advertisers, and it is not independently audited. It may well be right. It is not evidence in the way an independent study would be, and we won't present it as though it is.
Our position is that AI Max is worth testing on most accounts and worth watching closely on all of them — particularly final URL expansion, which can quietly undo the landing page targeting you paid to get right. We turn it on as an experiment with a defined comparison, not as a default.
Smart Bidding is only as good as the conversions you feed it
Target CPA, Target ROAS, Maximize conversions and Maximize conversion value are all Smart Bidding strategies, and Google describes them as setting a bid for every individual query using auction-time signals like device, location, time of day, remarketing list, language and operating system. That machinery is genuinely powerful — and it optimises toward whatever you told it a conversion is.
This is where most lead-generation accounts go wrong. If "conversion" is a form submission, the algorithm will find you form submissions, including the worthless ones. Businesses that push actual sales outcomes back into the ad platform — via offline conversion import from a Zoho CRM or whatever CRM you run — let the bidding optimise toward revenue instead of form fills. That plumbing is unglamorous and it is usually the highest-value work on a lead-gen account.
Call-only ads are already unbuildable, and stop serving entirely in February 2027
Google announced on 3 October 2025 that call ads are being deprecated, with two dates: February 2026, when "all options to create a new call-only ad will be removed," and February 2027, when "all existing call-only ads will stop receiving impressions." The first date has already passed. The second is roughly six months away.
If you run a service business, check this now. Call-only ads have been a staple for trades, clinics, repair services and anyone whose customers phone rather than fill in forms. If those campaigns are still live, they will keep spending and then simply stop delivering — and because the deadline is a serving cut-off rather than an account warning, there may be no obvious signal until the calls dry up.
The replacement Google specifies is call assets attached to responsive search ads, which it recommends adopting now rather than at the deadline. That migration is not a like-for-like swap: an RSA with a call asset behaves differently from a call-only ad, so it needs rebuilding and re-measuring rather than a checkbox. We audit for surviving call-only campaigns on every account we take on.
Three ways to engage us — with our actual fees
Scroll horizontally on mobile. We publish our management fees rather than hiding them behind a form, so you can compare before talking to us.
| Account Audit | Build & Launch | Ongoing Management | |
|---|---|---|---|
| Best for | An existing account that isn't performing, or a second opinion | First campaigns, or a rebuild after an audit | Continuous optimisation once campaigns are live |
| Timeline | 1–2 weeks | 2–3 weeks | Monthly, ongoing |
| Bid strategy & settings review | Full audit | Set from scratch | Ongoing |
| Conversion tracking verification | Included | Built & tested | Monitored |
| Keyword & search term work | Reviewed | Full research | Continuous |
| Ad copy & assets | Recommendations | Written | Tested & rotated |
| AI Max tested as an experiment | Assessed | Where suitable | Yes |
| Monthly reporting | Final report | Launch report | Yes |
| Setup fee | — | USD 300 one-off | — |
| Management fee | Quoted after scoping call | Quoted after scoping call | 20% of ad spend above USD 1,200/mo · flat USD 200/mo below |
| Ad spend | Not applicable | Paid by you, direct to platform | Paid by you, direct to platform |
Fees are our published rates and exclude ad spend, which you pay the platform directly on your own card. One threshold worth knowing: the flat USD 200 applies below USD 1,200 monthly spend, and 20% applies above it — so at USD 1,200 the fee steps from USD 200 to USD 240. Fees last reviewed 2 August 2026; confirm current rates on the scoping call.
PPC Account Audit
What your campaigns are actually set to today, what that's costing, and what to fix first.
We go through the account settings rather than the dashboard: current bid strategy per campaign, whether conversion tracking fires correctly and counts what you think it counts, search term waste, match type sprawl, negative keyword gaps, and whether AI Max or automated assets are switched on without anyone deciding they should be.
What you get
A settings-level review of every live campaign, conversion tracking verification, search term and negative keyword analysis, Quality Score diagnostics read the way Google intends (which of the three components is weak, not the aggregate number), and a prioritised fix list with expected impact.
What it's not
Not implementation — you get findings and a plan, not changes. Some clients take it to their in-house team or existing agency, which is a legitimate outcome. It also won't fix a landing page problem; that's landing page optimization or CRO.
Best for: accounts inherited from a previous agency, campaigns that were performing and stopped, and anyone who wants an independent read before renewing a management contract.
Campaign Build & Launch
Account structure, tracking, keywords and ad copy built properly once, so ongoing management has something to optimise.
Conversion tracking goes in first and gets tested with real submissions, because Smart Bidding optimises toward whatever you define as a conversion and a mis-fired tag poisons everything downstream. Then structure, keyword research with negatives from day one, ad copy written against the landing page rather than in isolation, and a bid strategy chosen deliberately rather than inherited.
What you get
Google Ads and, where it earns its place, Microsoft Ads account setup; verified conversion tracking; keyword and negative keyword research; responsive search ads with tested assets; Shopping feed setup for stores; and a documented rationale for every bid strategy chosen.
What it's not
Not a guarantee of profitability in month one. New accounts have no conversion history, so Smart Bidding has nothing to learn from and early performance is genuinely unpredictable. Budget for a learning period rather than judging week two.
Best for: businesses running paid search for the first time, and existing accounts where the audit concluded the structure is beyond repairing incrementally.
Ongoing PPC Management
Continuous search term mining, bid strategy tuning, ad testing and reporting against outcomes rather than clicks.
Monthly work is unglamorous and it compounds: mining search terms for negatives and new keywords, watching for bid strategy drift, rotating and testing ad copy, keeping conversion tracking honest as the site changes, and running AI Max or new features as controlled experiments rather than switching them on and hoping. Reporting covers impressions, clicks, conversions and spend — plus the derived CTR, conversion rate, CPC and CPA that actually tell you whether it's working.
What you get
Continuous optimisation across Google Ads and Microsoft Ads, monthly reporting on the metrics above, experiments run with defined comparisons, offline conversion import where your CRM supports it, and direct access to the person managing the account.
What it's not
Not worthwhile at very low spend, and worth being clear about how that sits against the USD 20–25 daily starting budget we suggest elsewhere. That floor is about whether ads can work at all; this is about whether paying us to manage them makes sense on top. At around USD 600 a month in spend, a flat USD 200 fee is a third of your total outlay — so at the bottom of that range we'd usually rather you self-managed, or put the money into an audit and better landing pages first, and brought us in once spend grows.
Best for: accounts spending enough for optimisation to pay for itself, businesses without an in-house paid search specialist, and anyone who wants published fees instead of an opaque percentage.
How an engagement runs
Tracking before traffic, every time. Spending against broken measurement is the most expensive mistake in paid search.
- Scoping call (free). We look at the account (or the plan), your margins and what a customer is worth, and tell you whether paid search fits — and at what spend it starts to make sense.
- Access, not ownership. You create or keep the Google Ads account in your own name and grant us access. If we part ways, the account, its history and its learning stay with you.
- Conversion tracking first. Built and tested with real submissions before meaningful spend. Smart Bidding optimises toward whatever you define as a conversion, so this step decides what the algorithm chases.
- Structure, keywords, copy. Campaign structure and match types chosen deliberately, negatives in from day one, ad copy written against the actual landing page.
- Launch and learn. Controlled start, close monitoring through the learning period, no dramatic changes while the bidding settles.
- Optimise monthly. Search term mining, negative expansion, ad tests, bid strategy review, and new platform features run as experiments with a comparison rather than switched on by default.
- Report against outcomes. CPA and revenue where we can attribute it, not just impressions and CTR. Where attribution is genuinely uncertain, we say so.
How we measure — and what we won't claim
Paid search attracts confident promises because the platform reports its own success. Here's where we stand.
- Every platform claim on this page is Google's own wording. The Quality Score statements, the Enhanced CPC deprecation date and the AI Max description and figure are quoted from Google Ads Help, linked below and verified 2 August 2026.
- We flag vendor data as vendor data. Google's 14% AI Max figure comes from its own internal 2025 data for non-Retail advertisers. We'll cite it because it's the only number that exists, and we'll keep saying who produced it.
- We won't promise to "improve your Quality Score" as a lever. Google states it isn't an auction input and shouldn't be optimised as a KPI. We'll use it as the diagnostic it is, and if another agency quotes you a Quality Score target, that's worth questioning.
- We don't guarantee a CPA, ROAS or position. Auction prices are set by competitors bidding against you, and none of us controls that. What we control is structure, tracking accuracy, negatives, creative and bid strategy.
- You own the ad account and the data. We work inside your account under your billing. Agencies that run clients inside their own MCC-owned accounts can hold history hostage at the end of a relationship; we don't do that.
- Ad spend is yours and goes to the platform. Our fee is separate and stated above. We don't mark up media, and we don't earn a commission from Google for recommending Google.
- We'll tell you when paid search isn't the answer. If nobody searches for what you sell, the answer is demand generation — social advertising, content or SEO — not a search campaign against zero volume.
Frequently asked questions
What do you charge for PPC management?
Our published rate is 20% of ad spend where monthly spend is above USD 1,200, and a flat USD 200 per month below that, plus a one-off USD 300 setup fee for new account builds. Ad spend is separate and paid by you directly to Google or Microsoft on your own card — we don't mark up media. Worth knowing where the two structures meet: at USD 1,200 monthly spend the fee steps from the USD 200 flat rate to USD 240 under the percentage. Rates were last reviewed 2 August 2026; we'll confirm current fees on the call.
What minimum budget should we start with?
As a working floor we suggest around USD 20 to USD 25 per day, increasing as campaigns prove out. The more useful way to think about it is backwards from your numbers: if your average CPC is USD 1 and you convert one visitor in twenty, a sale costs roughly USD 20 in clicks before any fee — so the question is whether that's comfortably below what a customer is worth to you. We'd rather run that arithmetic with you on the call than quote a universal minimum.
Can you improve our Quality Score to lower our CPC?
We'd rather correct the premise than sell the promise. Google's documentation states that Quality Score "is not an input in the ad auction" and "should not be optimized or aggregated with the rest of your data" — it's a 1–10 diagnostic, not a lever. Ad quality genuinely does affect what you pay, and the three things the diagnostic measures — expected clickthrough rate, ad relevance and landing page experience — are all worth improving on their own merits. We work on those, and the score follows. Any agency quoting you a Quality Score target as a deliverable is selling a metric Google says not to manage that way.
What happened to Enhanced CPC, and does it affect us?
Google retired Enhanced CPC for Search and Display in the week of 31 March 2025. Per its documentation, campaigns not proactively migrated beforehand "are now effectively using Manual CPC," and the old label continued showing in the interface until May while the change completed. If your account was set up before 2025 and nobody has reviewed bid strategies since, there's a genuine chance campaigns are running static manual bids nobody chose. Establishing what each campaign is actually set to now is the first thing our audit does.
Should we turn on AI Max?
Usually worth testing, always worth watching. AI Max adds broader search term matching, automatic customisation of your headlines and descriptions, and final URL expansion — that last one lets Google send a click to a different page on your site than the one you specified, which can quietly override landing page work you paid for. Google reports that advertisers activating it "will typically see 14% more conversions or conversion value at a similar CPA/ROAS," attributed to its own internal 2025 data for non-Retail advertisers. That's a vendor measuring its own product, so we treat it as a reason to run a controlled experiment rather than as a settled result.
We run call-only ads. What do we need to do?
Act soon. Google announced in October 2025 that call ads are being deprecated on two dates: February 2026, when the option to create new call-only ads was removed, and February 2027, when "all existing call-only ads will stop receiving impressions." The first has already happened. The second is around six months away as of August 2026. If your campaigns are still running call-only ads they'll keep spending until that cut-off and then stop delivering, quite possibly without an obvious warning in the account. Google's specified replacement is call assets attached to responsive search ads, and it recommends moving now rather than waiting. It isn't a like-for-like swap, so we treat it as a rebuild with fresh measurement rather than a settings change.
Which platforms do you manage?
Google Ads is the core, covering Search, Shopping, Performance Max and Display, with Microsoft Ads added where the audience justifies it. We won't quote you a generic "Microsoft is cheaper" figure — auction prices depend entirely on who is bidding against you in your category, so the only honest answer comes from running a test on your own keywords and comparing the cost per conversion. Paid social sits with our social media advertising service and large-scale display buying with programmatic advertising, because those need different skills rather than because we don't do them.
Who owns the ad account?
You do, and we'd encourage you to insist on that with any agency. The account is created in your name under your billing, and you grant us access. That means the conversion history, the algorithm's learning and the campaign structure remain yours if the relationship ends. Some agencies run clients inside accounts they own, which makes leaving expensive because the historical data that Smart Bidding depends on doesn't come with you.
How long before PPC works?
Clicks arrive within hours; reliable conclusions take considerably longer. New campaigns go through a learning period while automated bidding gathers conversion data, and with a handful of conversions a week that can take several weeks before performance stabilises. Accounts with existing history move faster. What we won't do is make dramatic changes in week one because early numbers look alarming — that resets the learning and starts the clock again.
Do you report on ROI?
Yes, with honesty about what's attributable. Monthly reporting covers impressions, clicks, conversions and spend, plus the derived metrics that matter — CTR, conversion rate, CPC and CPA. For e-commerce, revenue and ROAS come through directly. For lead generation it depends on whether closed-sale data flows back into the platform, which is why offline conversion import from your CRM is worth setting up: without it, the platform optimises toward form fills rather than customers.
Find out what your account is actually set to
Book a free scoping call. We'll look at your campaigns, your conversion tracking and your numbers, and tell you honestly whether paid search is worth your budget — and at what level it starts to pay.
Book a free consultationSources
- About Quality Score for Search campaigns — Google Ads Help
- About automated bidding, incl. Enhanced CPC deprecation — Google Ads Help
- About AI Max for Search campaigns — Google Ads Help
- Action Required: Transition from call ads to call assets — Google Ads Help
- Zoho CRM — for offline conversion import
